SoundPractice

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Mid-Year Compliance Check-Up

It’s May and that means we are nearly midway through 2019. How are you doing on your compliance activities? From tossing expired meds to updating software to reviewing E/M code patterns, the volume of items on a healthcare organization's compliance checklist can seem overwhelming. To help minimize the pressure, in this episode Mike Sacopolus and Cheryl Toth (Tothie) use Mike’s annual Compliance Calendar to review the critical tasks that should be completed by mid-year. To make things a little more fun, the Compliance Calendar is themed to the game of Monopoly.

Medical Risk Institute - 2019 Compliance Calendar

Dos and Don’ts of Physician Documentation

Accurate physician documentation is essential to reimbursement and compliance. Poor documentation can be a cause of inaccurate code selection, denied claims, and payor take backs. To help you understand these risks and how to avoid them, we talked with nationally recognized consultant, coding educator, and author of Greenbranch Publishing’s Field Guide to Physician Coding, 4th Edition, Betsy Nicoletti. In this episode, Betsy shares her “dos and don’ts” for ensuring proper documentation and accurate payment.

Betsy Nicoletti's blog and subscription product: Coding Intel

The Field Guide to Physician Coding, 4th Edition

A Conversation About Coaching

Coaching is used by companies and many industries to develop managers and leaders. But it’s only beginning to emerge as a professional development method in physician practices and healthcare organizations. In this episode, Mike interviews Tothie (Cheryl Toth) about what coaching is, what it isn’t, and the details around the coaching session process, certification, and costs. Tothie will share how the clarity and confidence gained from coaching has helped her and her practice leader clients set goals, take action on important projects, and grow professionally.

HANDOUTS:

What is Management Coaching? Handout
Tothie's Self-Coaching Starter List

Tactical Tips for Telehealth

If you’re planning on offering telehealth services in your healthcare practice, tune in for this episode. Cheryl Toth and Mike Sacopolus interviews two national experts on how telehealth services can work for physicians and practices and can work to increase patient satisfaction. In addition, we cover the the tactical side of implementation as well as the basics of billing and coding for telehealth.

Orthopedic surgeon Alfred Atanda, who has delivered hundreds of virtual visits, will explain how telehealth has improved his efficiency. Dr. Atanda shares his lessons learned about scheduling patients, and conducting visits. Betty Hovey, consultant and coding educator with KarenZupko and Associates, discusses the issues and essentials of reimbursement for telehealth services. Betty Hovey also deciphers important Medicare guidelines, and provides tactical tips for getting paid by payors and patients.

Medicare: https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/downloads/TelehealthSrvcsfctsht.pdf - This is specifically for the telehealth resource booklet.

HRSA Medicare Telehealth Payment Eligibility Analyzer: https://data.hrsa.gov/tools/medicare/telehealth

A Surgeon’s Guide to Getting Started with Telehealth by Betty Hovey

 

DME (Durable Medical Equipment) : Possibilities and Pitfalls in Your Practice

Many healthcare practices routinely prescribe durable medical equipment. What should practices look for in a DME provider? What are rules and regulations imposed by CMS for these prescriptions? In this episode we will interview Pete Yelkovac, President of Lifestyle DME Group, LLC. Pete’s background as an attorney and executive of a DME company, makes him a great person to help us navigate the world of Durable Medical Equipment.

Pete Yelkovac
c/o Lifestyle DME Group, LLC
Telephone: (219) 234-2342
Website: www.lifestyledmegroup.com

Stop Workplace Drama

If you manage a healthcare practice, you’re probably familiar with office drama. You know what I mean….the turf war between the billing manager and the front desk staff. The coder who hoards work to make herself look busy and important. Or the nurse practitioner whose patients adore her, but who acts like a queen bee with her colleagues.

If any of this sounds familiar, help is available in this episode of Sound Practice. Our guest is author, executive educator, and consultant Marlene Chism. Marlene will provide practical strategies for how to elevate your leadership, implement strategic communication, and eliminate time-wasting drama. Join us for a lively conversation with Marlene Chism.

Available on Apple Podcasts, Google Play, or wherever you get your podcasts.

Use Promo Code/Coupon Code "CHISM" (no quotes) for a 20% discount on "7 Ways to Stop Drama in Your Healthcare Practice" www.greenbranch.com/stopdrama or call (800) 933-3711 or send an email to info@greenbranch.com.

Marlene Chism can be reached at www.marlenechism.com

Is Telehealth the New Black?

Telehealth is all over industry news and venture capital is pouring into the market. With employers and health systems adopting telehealth services and CMS implementing new virtual visit codes, should your practice focus on telehealth this year? And if so, where should you start? We’ll explore the topic of telehealth on our next episode. Our guest is Dr. Lyle Berkowitz, Chief Medical Officer and EVP of Product at MDLive. Dr. Lyle will share his insights about physician efficiency and the future of delivering virtual care. Don’t miss it! Subscribe on Apple Podcasts, Google Play or wherever you get your podcasts.

http://www.drlyle.com
https://www.mdlive.com

Healthcare Glamour Shots

If you’d like guidance on how to navigate the complexities of SEO (Search Engine Optimization) and the integration of social media into your digital assets, don’t miss this episode where Mike Sacopulos interviews Brent Cavender, Chief Client Advocate of MetaMed Marketing. Brent shares his thoughts about the design, utility, and functionality of an effective healthcare practice web site, as well as how to select a good web designer and choose the right firm to host your site.

https://www.sweor.com/firstimpressions
https://www.MetaMedMarketing.com

Revenue Cycle Trends and Traps

From handling the impact of high deductible health plans and value-based care, to coding accurately, following payor policies, and leveraging payment technologies, successfully managing the revenue cycle requires prioritization and diligence. In order to succeed, practice teams must do the right things, at the right time, using the right tools. In this episode we talk with internationally recognized practice advisor Karen Zupko, president of KarenZupko & Associates, Inc., about preparing for 2019 by understanding industry trends and avoiding common revenue cycle traps that decrease productivity and efficiency.

Coding and reimbursement workshop brochures and free resources at www.karenzupko.com
CareCredit patient financing for expanding payment options: www.carecredit.com

HIPAA New Year!

Ring in the New Year with this bonus SoundPractice episode covering your action plan for HIPAA compliance. In this episode we discuss common causes of patient privacy breaches and how to avoid them. We focus on Business Associates, cyber insurance, and compliance requirements. This fast moving discussion is full of practical, inexpensive tips on how to navigate your way to patient privacy safety, as well as an overview of actual HIPAA cases that illustrate the risk for healthcare practices.

https://www.hhs.gov/hipaa/for-professionals/security/guidance/guidance-risk-analysis/index.html

The Journal of Medical Practice Management - https://greenbranch.com/jmpm