Research indicates that open communication raises employee satisfaction and increases retention. Implementing a 'Morning Huddle' with clinicians and employees is an excellent way to foster the communication that drives both of these improvements.
In this episode, Cheryl Toth and Mike Sacopolus talk with Thomas Zoch, MD, Vice President Vice President of Care Management-Clinical at Ascension Wisconsin about his leadership philosophy and the use of morning huddles to engage physicians and staff from across the health system. Dr. Zoch discusses the genesis of why Ascension Wisconsin chose to deploy morning huddles, and how the focus on "getting to why" in these daily communications has resulted in open dialogue, effective discourse, and ongoing education. He also breaks down in specific detail the logistics and specific processes he uses to lead morning huddles at three different hospitals every Monday through Friday at Ascension Wisconsin.
Thomas W Zoch MD FACP FACEP CPE
Vice President of Care Management- Clinical
A Conversation with Dr. Peter Angood, CEO of AAPL
More and more healthcare organizations are hiring physicians to fill executive and other leadership roles. Given their clinical knowledge and focus on patient care, physicians understand healthcare care processes, organizational needs, and challenges differently than administrators. In this episode, Mike and Tothie talk with Peter Angood, MD, CEO & President of the American Association for Physician Leadership (AAPL). Dr. Angood shares his vision for how and why physicians must lead change and how the AAPL provides education and peer support networks that enable them to build the skills and resilience required to change the world's most complex industry.
Information Technology ((IT) is mission critical for healthcare systems. Functionality, safety, and compliance all impact IT architecture and operations. In this SoundPractice podcast episode, Mike Sacopolus interviews Daniel Livschutz of ProMedical, a national IT firm specializing in healthcare. Redundancies, backups, and economics of outsourcing will all be addressed, within the framework of the healthcare organization workflow.
Daniel Livschutz, President and CEO, ProMedical IT.
The big day has finally arrived. Your practice’s new physician is ready to start. In this SoundPractice episode, Mike Sacopulos and Cheryl Toth will review tactics and strategies to smoothly integrate the physician into the practice. We will discuss simple and inexpensive ways to achieve happiness and productivity for all. The best way to ensure a smooth transition and successful new hire is to take strategic steps to onboard your physicians.
Download - New Physician Onboarding Checklist
At least half of the US population now works remotely at least part of the time. Remote working certainly has its advantages. But managing a team of people that don’t come to the office has its challenges too. How do you keep people feeling connected and motivated? What are effective ways of communicating across geographies and time zones? SoundPractice co-host Cheryl Toth shares insights and lessons learned from her nearly 25 years of working remotely and managing virtual teams.
The potential for litigation is a fact of life for most physicians. The way physicians prepare and handle themselves in depositions and other legal proceedings can have an impact on lawyer and jury perception. In this episode, attorney and co-host of SoundPractice, Mike Sacopulos provides an “inside scoop” for physicians and walks us through a variety of considerations for physicians to keep in mind when they go from the exam room to the courtroom.
In this timely SoundPractice episode, Mike Sacopolus speaks with Sid Stamm about cybersecurity. Professor Stamm, an Associate Professor of Computer Science and Cybersecurity, navigates the listener through the world of Bug Bounties and ethical hackers. The conversation then moves on to the internet of things and mobile device policies. Professor Stamm is a national expert and has worked for such internet powerhouses as Mozilla and Firefox. This discussion is geared for those that are curious but lack in-depth IT skills.
Professor Sid Stamm may be reached at Rose Hulman Institute of Technology. firstname.lastname@example.org
After weeks (or months) of networking, reviewing resumes, and conducting video and in-person interviews, you’ve finally filled that open position. Time to relax and get back to your own job? Not quite. You may have hired a terrific candidate, but turning him or her into a productive, high performing, long-term employee requires managerial commitment to effective cultivation and training strategies. In this practical episode, Cheryl Toth and Mike Sacopolus cover seven secrets to supporting every new hire’s success.
Download the JMPM Article: “How to Create a Culture of Praise and Recognition,” by Susan Smith Kuczmarski, EdD, and Thomas D. Kuczmarski here.
In honor of the fiftieth anniversary of the Apollo II moon landing and walk, SoundPractice co-host, Mike Sacopolus, interviews David Wolf, M.D. Dr. Wolf a physician and astronaut, is a veteran of four space missions. Three of his missions were on the space shuttle and one was a long-term mission on the Russian space station, Mir. In addition, Dr. Wolf pioneered research in the field of regenerative medicine. Dr. Wolf has a unique perspective on the future of medicine and space travel.
In a study 234,000 exit interviews, the #1 reason employees said they quit was due to a lack of opportunity to grow in their preferred job or career. A lack of development also results in staff performing their jobs with outdated and often inaccurate information, which can lead to compliance issues, revenue loss, and fear of change. So how do you grow the team’s knowledge when you’ve got a limited budget? In this episode, Cheryl Toth talks about ways to train and develop the staff using simple, low cost ways that go beyond traditional workshops and conferences.
Download Cheryl Toth's Professional Growth Map Template