SoundPractice

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“More Things in Heaven and Earth, Horatio,” Anniversary of Apollo 11 Discussion with Dr. David Wolf

In honor of the fiftieth anniversary of the Apollo II moon landing and walk, SoundPractice co-host, Mike Sacopolus, interviews David Wolf, M.D. Dr. Wolf a physician and astronaut, is a veteran of four space missions. Three of his missions were on the space shuttle and one was a long-term mission on the Russian space station, Mir. In addition, Dr. Wolf pioneered research in the field of regenerative medicine. Dr. Wolf has a unique perspective on the future of medicine and space travel.

Developing Staff Members on a Shoestring Budget

In a study 234,000 exit interviews, the #1 reason employees said they quit was due to a lack of opportunity to grow in their preferred job or career. A lack of development also results in staff performing their jobs with outdated and often inaccurate information, which can lead to compliance issues, revenue loss, and fear of change. So how do you grow the team’s knowledge when you’ve got a limited budget? In this episode, Cheryl Toth talks about ways to train and develop the staff using simple, low cost ways that go beyond traditional workshops and conferences.

Download Cheryl Toth's Professional Growth Map Template

Renown Health Balancing the Art and Science of Medicine, Interview with Dr. Anthony Slonim

In this episode Mike Sacopolus interviews Anthony Slonim, M.D., DrPH, FACHE. Dr. Slonim is the President and CEO of Renown Health of Nevada and the Editor-in-Chief of the Physician Leadership Journal, published by the American Association for Physician Leadership. They discuss Population Health and Renown’s “Healthy Nevada Project.” This project mixes genetic profiles with appropriate education and resources in a novel public health initiative. Dr. Slonim’s compelling stories give insight and hope. Finally, they talk about big picture concepts and look to the future with one of the country’s best healthcare thought leaders.

More about Anthony Slonim, MD, DrPH, FACHE may be found at: renown.org.
American Association for Physician Leadership, https://www.physicianleaders.org

Facebook Fiascos and Other Social Media Problems for the Healthcare Organization

Social media is a mainstay of a healthcare organization’s digital marketing strategy. But although Instagram, Facebook, and Twitter can be a cost effective way to communicate with patients and the community, healthcare practices must be smart about how they use these social tools. In this SoundPractice episode we cover some of the recent stories and cases that involve healthcare practices and social media. Mike Sacopolus, Author of “Tweets, Likes and Liabilities: Online and Electronic Risk to the Healthcare Professional,” will don his attorney cap to give us the practical things physician leaders need to think about when it comes to hiring, staff use of social media, setting up policies for social media, and the image of the practice’s brand.


Show Notes:

1) Mike’s book from Greenbranch Publishing: “Tweets, Likes and Liabilities: Online and Electronic Risk to the Healthcare Professional” or call (800) 933-3711.

2) Link to Sample Document: Social Media policy template from the Medical Risk Institute 

3) Federation of State Medical Boards - Social Media Guidelines

http://www.fsmb.org/siteassets/advocacy/policies/model-guidelines-for-the-appropriate-use-of-social-media-and-social-networking.pdf

 

Remote Patient Monitoring Systems: What You Need to Know

When patients leave the clinic or hospital, we hope they’ll follow their treatment plan, take medicines as prescribed, and manage their chronic conditions. And we hope they will contact the office if they aren’t feeling better -- or they start to feel worse. The reality is that many patients don’t contact their healthcare provider, or don't contact soon enough. This can lead to poor outcomes and more hospital and doctor visits.

Enter remote patient monitoring systems, which connect patients to their physician’s office through devices that automatically monitor important clinical indicators such as weight, glucose levels, or blood pressure and alert providers when something’s not right. These systems are fast becoming the way we will care for patients. In this SoundPractice episode, we interview author, consultant and technology expert Ron Sterling, of Sterling Solutions. He will discuss why these systems are now poised to reinvent the way we deliver care.

Ron Sterling, CPA, MBA
(301) 681-4247
rbsterling@sterling-solutions.com

Non Fee-for-Service Revenue Cycle Management: Managing Patient Service and Clinical Performance to Maximize Healthcare Practice Profit

Trends in Physician Compensation

Join Mike Sacopolus and Cheryl Toth as they interview Max Reiboldt, CPA and Justin Chamblee, CPA from Coker Group on trends in physician compensation. Coker Group is a leading healthcare consulting firm recognized for their expertise in physician alignment and compensation.

This timely podcast interview covers healthcare reimbursement for value rather than volume, physician compensation trends, and best practices in comp plans. Tuning in to this episode will empower the listener to feel informed, prepared, and confident for the new era of physician compensation.

Max Reiboldt, CEO of Coker Group and Justin Chamblee, Senior VP and Director of Operations, work with hospitals and physician groups to develop customized solutions in four main service areas: Strategy and Operations, Finance, Technology, and Executive Search.

www.cokergroup.com

Max Reiboldt, CPA
President/CEO at Coker Group
mreiboldt@cokergroup.com
678-832-2007

Justin Chamblee, CPA
Senior VP at Coker Group
jchamblee@cokergroup.com
678-783-5599

Mid-Year Compliance Check-Up

It’s May and that means we are nearly midway through 2019. How are you doing on your compliance activities? From tossing expired meds to updating software to reviewing E/M code patterns, the volume of items on a healthcare organization's compliance checklist can seem overwhelming. To help minimize the pressure, in this episode Mike Sacopolus and Cheryl Toth (Tothie) use Mike’s annual Compliance Calendar to review the critical tasks that should be completed by mid-year. To make things a little more fun, the Compliance Calendar is themed to the game of Monopoly.

Medical Risk Institute - 2019 Compliance Calendar

Dos and Don’ts of Physician Documentation

Accurate physician documentation is essential to reimbursement and compliance. Poor documentation can be a cause of inaccurate code selection, denied claims, and payor take backs. To help you understand these risks and how to avoid them, we talked with nationally recognized consultant, coding educator, and author of Greenbranch Publishing’s Field Guide to Physician Coding, 4th Edition, Betsy Nicoletti. In this episode, Betsy shares her “dos and don’ts” for ensuring proper documentation and accurate payment.

Betsy Nicoletti's blog and subscription product: Coding Intel

The Field Guide to Physician Coding, 4th Edition

A Conversation About Coaching

Coaching is used by companies and many industries to develop managers and leaders. But it’s only beginning to emerge as a professional development method in physician practices and healthcare organizations. In this episode, Mike interviews Tothie (Cheryl Toth) about what coaching is, what it isn’t, and the details around the coaching session process, certification, and costs. Tothie will share how the clarity and confidence gained from coaching has helped her and her practice leader clients set goals, take action on important projects, and grow professionally.

HANDOUTS:

What is Management Coaching? Handout
Tothie's Self-Coaching Starter List

Tactical Tips for Telehealth

If you’re planning on offering telehealth services in your healthcare practice, tune in for this episode. Cheryl Toth and Mike Sacopolus interviews two national experts on how telehealth services can work for physicians and practices and can work to increase patient satisfaction. In addition, we cover the the tactical side of implementation as well as the basics of billing and coding for telehealth.

Orthopedic surgeon Alfred Atanda, who has delivered hundreds of virtual visits, will explain how telehealth has improved his efficiency. Dr. Atanda shares his lessons learned about scheduling patients, and conducting visits. Betty Hovey, consultant and coding educator with KarenZupko and Associates, discusses the issues and essentials of reimbursement for telehealth services. Betty Hovey also deciphers important Medicare guidelines, and provides tactical tips for getting paid by payors and patients.

Medicare: https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/downloads/TelehealthSrvcsfctsht.pdf - This is specifically for the telehealth resource booklet.

HRSA Medicare Telehealth Payment Eligibility Analyzer: https://data.hrsa.gov/tools/medicare/telehealth

A Surgeon’s Guide to Getting Started with Telehealth by Betty Hovey