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Leading Virtual Teams

At least half of the US population now works remotely at least part of the time. Remote working certainly has its advantages. But managing a team of people that don’t come to the office has its challenges too. How do you keep people feeling connected and motivated? What are effective ways of communicating across geographies and time zones? SoundPractice co-host Cheryl Toth shares insights and lessons learned from her nearly 25 years of working remotely and managing virtual teams.

Doctor, Please take the Stand

The potential for litigation is a fact of life for most physicians. The way physicians prepare and handle themselves in depositions and other legal proceedings can have an impact on lawyer and jury perception. In this episode, attorney and co-host of SoundPractice, Mike Sacopulos provides an “inside scoop” for physicians and walks us through a variety of considerations for physicians to keep in mind when they go from the exam room to the courtroom.

Through the Looking Glass: Ethical Hackers and Cyber Security

In this timely SoundPractice episode, Mike Sacopolus speaks with Sid Stamm about cybersecurity. Professor Stamm, an Associate Professor of Computer Science and Cybersecurity, navigates the listener through the world of Bug Bounties and ethical hackers. The conversation then moves on to the internet of things and mobile device policies. Professor Stamm is a national expert and has worked for such internet powerhouses as Mozilla and Firefox. This discussion is geared for those that are curious but lack in-depth IT skills.

Show Notes:
Professor Sid Stamm may be reached at Rose Hulman Institute of Technology.

Secrets of Turning Good Hires into Great Employees

After weeks (or months) of networking, reviewing resumes, and conducting video and in-person interviews, you’ve finally filled that open position. Time to relax and get back to your own job? Not quite. You may have hired a terrific candidate, but turning him or her into a productive, high performing, long-term employee requires managerial commitment to effective cultivation and training strategies. In this practical episode, Cheryl Toth and Mike Sacopolus cover seven secrets to supporting every new hire’s success.

Download the JMPM Article: “How to Create a Culture of Praise and Recognition,” by Susan Smith Kuczmarski, EdD, and Thomas D. Kuczmarski here.

“More Things in Heaven and Earth, Horatio,” Anniversary of Apollo 11 Discussion with Dr. David Wolf

In honor of the fiftieth anniversary of the Apollo II moon landing and walk, SoundPractice co-host, Mike Sacopolus, interviews David Wolf, M.D. Dr. Wolf a physician and astronaut, is a veteran of four space missions. Three of his missions were on the space shuttle and one was a long-term mission on the Russian space station, Mir. In addition, Dr. Wolf pioneered research in the field of regenerative medicine. Dr. Wolf has a unique perspective on the future of medicine and space travel.

Developing Staff Members on a Shoestring Budget

In a study 234,000 exit interviews, the #1 reason employees said they quit was due to a lack of opportunity to grow in their preferred job or career. A lack of development also results in staff performing their jobs with outdated and often inaccurate information, which can lead to compliance issues, revenue loss, and fear of change. So how do you grow the team’s knowledge when you’ve got a limited budget? In this episode, Cheryl Toth talks about ways to train and develop the staff using simple, low cost ways that go beyond traditional workshops and conferences.

Download Cheryl Toth's Professional Growth Map Template

Renown Health Balancing the Art and Science of Medicine, Interview with Dr. Anthony Slonim

In this episode Mike Sacopolus interviews Anthony Slonim, M.D., DrPH, FACHE. Dr. Slonim is the President and CEO of Renown Health of Nevada and the Editor-in-Chief of the Physician Leadership Journal, published by the American Association for Physician Leadership. They discuss Population Health and Renown’s “Healthy Nevada Project.” This project mixes genetic profiles with appropriate education and resources in a novel public health initiative. Dr. Slonim’s compelling stories give insight and hope. Finally, they talk about big picture concepts and look to the future with one of the country’s best healthcare thought leaders.

More about Anthony Slonim, MD, DrPH, FACHE may be found at:
American Association for Physician Leadership,

Facebook Fiascos and Other Social Media Problems for the Healthcare Organization

Social media is a mainstay of a healthcare organization’s digital marketing strategy. But although Instagram, Facebook, and Twitter can be a cost effective way to communicate with patients and the community, healthcare practices must be smart about how they use these social tools. In this SoundPractice episode we cover some of the recent stories and cases that involve healthcare practices and social media. Mike Sacopolus, Author of “Tweets, Likes and Liabilities: Online and Electronic Risk to the Healthcare Professional,” will don his attorney cap to give us the practical things physician leaders need to think about when it comes to hiring, staff use of social media, setting up policies for social media, and the image of the practice’s brand.

Show Notes:

1) Mike’s book from Greenbranch Publishing: “Tweets, Likes and Liabilities: Online and Electronic Risk to the Healthcare Professional” or call (800) 933-3711.

2) Link to Sample Document: Social Media policy template from the Medical Risk Institute 

3) Federation of State Medical Boards - Social Media Guidelines


Remote Patient Monitoring Systems: What You Need to Know

When patients leave the clinic or hospital, we hope they’ll follow their treatment plan, take medicines as prescribed, and manage their chronic conditions. And we hope they will contact the office if they aren’t feeling better -- or they start to feel worse. The reality is that many patients don’t contact their healthcare provider, or don't contact soon enough. This can lead to poor outcomes and more hospital and doctor visits.

Enter remote patient monitoring systems, which connect patients to their physician’s office through devices that automatically monitor important clinical indicators such as weight, glucose levels, or blood pressure and alert providers when something’s not right. These systems are fast becoming the way we will care for patients. In this SoundPractice episode, we interview author, consultant and technology expert Ron Sterling, of Sterling Solutions. He will discuss why these systems are now poised to reinvent the way we deliver care.

Ron Sterling, CPA, MBA
(301) 681-4247

Non Fee-for-Service Revenue Cycle Management: Managing Patient Service and Clinical Performance to Maximize Healthcare Practice Profit

Trends in Physician Compensation

Join Mike Sacopolus and Cheryl Toth as they interview Max Reiboldt, CPA and Justin Chamblee, CPA from Coker Group on trends in physician compensation. Coker Group is a leading healthcare consulting firm recognized for their expertise in physician alignment and compensation.

This timely podcast interview covers healthcare reimbursement for value rather than volume, physician compensation trends, and best practices in comp plans. Tuning in to this episode will empower the listener to feel informed, prepared, and confident for the new era of physician compensation.

Max Reiboldt, CEO of Coker Group and Justin Chamblee, Senior VP and Director of Operations, work with hospitals and physician groups to develop customized solutions in four main service areas: Strategy and Operations, Finance, Technology, and Executive Search.

Max Reiboldt, CPA
President/CEO at Coker Group

Justin Chamblee, CPA
Senior VP at Coker Group