SoundPractice

SoundPractice header image 1

Privacy Policy

November 5, 2018

Greenbranch Publishing takes your privacy seriously; we want you to understand how we do and don't use information about you. We've set this Privacy Policy up, along with our Terms of Service, to communicate about data collection and usage with users of Greenbranch Publishing's digital platforms — which include, e.g., this website and any other Greenbranch Publishing websites that link to this Privacy Policy (such as soundpracticepodcast.com, greenbranch.com, mpmnetwork.com, soundpractice.net,) our apps, and any embeddable content that we may make available for display on outside websites or digital platforms (collectively, the "Greenbranch Publishing Platform").

Please note that the Greenbranch Publishing Platform often includes links to third party sites or services, such as social media platforms, and sites or services owned or controlled by other production partners. This Privacy Policy does not cover any third party sites or services, or your use of them; we suggest that you review those sites' policies to learn more about their privacy practices.

How We Collect and Use Information
We Collect Some Information Directly

On certain occasions when you interact with the Greenbranch Publishing Platform – e.g., by joining as a member, signing up for a newsletter, or entering a contest – you may submit information of your own accord, or be asked to do so to participate in certain activities. Some examples of information that you submit and we collect may include:

  • Name and login information
  • Email address
  • Mailing address
  • Your phone number
  • Responses to surveys or contests
  • Photos or videos
  • Comments on articles
  • Information about pledges/donations

In this Privacy Policy, we will refer to this type of personally identifiable information as "Personal Information."

The Greenbranch Publishing Platform is based in the United States. If you voluntarily submit Personal Information to us while located or residing in a country outside the United States, you understand that you are voluntarily agreeing to the use and processing of such information as provided in this Privacy Policy, including transfer of your information to the United States, a jurisdiction which may not offer the same framework for the protection of personal information as the jurisdiction in which you are located.

We Collect Some Information Automatically

Greenbranch Publishing uses cookies and other tagging or tracking technologies that interact with your browser to increase our digital functionality and offer responsive elements based on your and other users' actions (e.g., to store your preferences or password and understand your platform use patterns).

When you use the Greenbranch Publishing Platform, we may automatically recognize information like your IP address, what type of device you're using, high-level location information (e.g., city or state), and your user behavior (such as how long you stay on the website and which links you click on).

Some of the third party vendors that we use to provide services for the Greenbranch Publishing Platform (e.g. analytics) may also use their own tracking technologies on our digital properties to help us run and optimize our platforms. These third parties may collect information about your online activities over time and across the Greenbranch Publishing Platform and other online properties.

How We Process, Store and Use Personal Information

We only collect Personal Information as discussed above – and use the Personal Information we receive within or through the Greenbranch Publishing Platform and family of services for purposes disclosed in this Privacy Policy or in connection with your submission of information.

In general, our main purpose in collection, use, and storage of information is to further our mission by making the Greenbranch Publishing Platform work better for you and by staying in touch with you about Greenbranch Publishing events or offerings that may interest you. So, for example, we may email to invite you to join a new newsletter list, tell you about events, or ask you to renew your membership or subscription when it expires. Our usage of your Personal Information is necessary for our legitimate interest in and purpose of staying in touch with you and administering and promoting the Greenbranch Publishing Platform.

If you do not wish to be contacted, please indicate your preference when you submit your contact information – using the opt-out links provided at the bottom of our emails and newsletters, or by contacting Customer Service. We will do our best to make your requested change in a timely manner.

Please do note that if you share Personal Information through certain Greenbranch Publishing Platform publishing features, it may become public (e.g. if you include your email address in a comment or your name in a content submission, that information may be seen by other users or used for attribution).

Aggregated and De-Identified Information

We may use information that has been aggregated and anonymized or de-identified to assess and improve the Greenbranch Publishing Platform, including to enhance your user experience, to select third-party vendors who best meet our needs, and to help foundation and corporate funders better understand our audience. We may sometimes produce data and analysis results with this aggregated or anonymized information that help us understand our users and their interactions with the Greenbranch Publishing Platform. To accomplish this we may share aggregated or anonymized information with third parties – and may also share the resulting data and analysis (which will not include any Personal Information).

Opting Out of Tracking

If you wish to disable cookies and other use-tracking technologies, your browser settings may enable you to do so. Please be aware, though, that disabling cookies may change or reduce the functionality of the Greenbranch Publishing Platform in certain contexts (e.g., we will not be able to store your listening preferences). Users who wish to opt out of Google Analytics data collection may use Google's own browser add-on to do so.

We may sometimes work with third parties, including sponsors, who serve ads on the Greenbranch Publishing Platform that are based on their assessment of your personal interests and browsing history (on the Greenbranch Platform and elsewhere). The tracking technologies used by such third parties are subject to their own privacy policies, and we are not involved in or responsible for their activities or use of any data they collect. If you do not want to see personalized advertising, you may seek to opt out by visiting http://www.aboutads.info.

Information Security and Storage

Greenbranch Publishing uses industry standard physical, digital, and training-based security measures to protect user information against theft and misuse. All Greenbranch Publishing Platform websites are protected by Secure Sockets Layer (SSL) security features. Greenbranch Publishing Platform's collection and handling of payment information is PCI-compliant.

We May Share Information in Limited Circumstances

With Vendors

As noted above, we may engage outside companies to help us develop, operate, and improve the Greenbranch Publishing Platform. Our third party vendors receive Personal Information only as reasonably necessary to complete services for Greenbranch Publishing, and are contractually bound to maintain confidentiality of information and prohibited from using or disclosing Personal Information without permission from Greenbranch Publishing. In certain instances, we may agree to allow a vendor to use aggregated data about activity on the Greenbranch Publishing Platform for general improvement or benchmarking purposes – but only where this data is anonymized or de-identified, so none of our users can be identified from it as individuals.

For Mailing Lists

We may occasionally share users' names and postal addresses (but not email addresses) with carefully selected nonprofit organizations. If you do not want your address exchanged in this way, please contact Customer Service to ask that your name and address be removed from any shared mailing lists.

It is Greenbranch Publishing's policy not to sell or exchange email addresses or phone numbers with any other company or organization. If we ever do want to share this information with someone else (e.g., if we collect your email while ticketing an event and want to share with our co-presenter), we will ask for your permission.

As Required By Law

If we determine on a good faith basis that we are required by law (e.g., pursuant to a subpoena or judicial order) to share your personal or other information, we will endeavor to share it only to the extent we determine is reasonably necessary to comply with the request.

Other Sites and Services

As we mentioned previously, our digital platforms contain links to third party sites and services that do not follow the same privacy practices as Greenbranch Publishing. In some cases, the Greenbranch sites may also include embedded tools or widgets that are provided and controlled by third parties, or that permit you to submit information to third parties (e.g., the Facebook "like" button). These services and tools – and any third party sites that you reach from links on Greenbranch Publishing platforms – are governed by the terms and policies of those third parties. Please review these sites' and services' privacy policies for more information.

Contests and User Engagement

From time to time, we may offer various opportunities for you to interact with Greenbranch Publishing – in particular, by entering contests through the Greenbranch Publishing Platform or by sending us your writings/audio/photos/videos in response to specific crowdsourcing requests. Please note that these opportunities may have their own rules; these rules, which govern your participation in these contests or activities, may give Greenbranch Publishing additional rights to use entries or submissions. If there is any conflict or inconsistency between such rules and this Policy, the rules will govern and take precedence.

Children Under 13 Years of Age

Greenbranch Publishing does not knowingly solicit or collect information from children ages 12 and under without obtaining explicit parental consent. If you become aware that your child (who is under 13) has provided us with information without your consent, please contact us; upon request, we will work to delete your child's Personal Information from our files within a reasonable time.

Access to Your Information

Because we value the longevity of our relationships with our supporters, we do generally retain user information in our database. If you would like to access, transfer, review, or correction of or to your Personal Information, or to request that it be deleted or restricted in use, please contact us — depending on your location or country of residence, you may have a legal right to make these requests and to contact supervisory authorities if you are not satisfied with our response.

Changes to Privacy Policy

Greenbranch Publishing may change and update this Policy from time to time. We will post Policy updates to this page, and may send notify members of our mailing lists of changes by email as well; will email users who have registered login information at the email address associated with their account. We will not post updates or send email notification regarding changes to the third party services list, which may be updated from time to time. Any changes will only take effect prospectively from the date of the change; continued use of the Greenbranch Publishing Platform constitutes consent to any new Policy.

Contact Information

You may find our contact information at: https://greenbranch.com

If you have any questions or requests related to your Personal Information or this Privacy Policy, please contact Customer Service at (800) 933-3711 or info@greenbranch.com

Opt-Out Policy
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

You can send e-mail, requesting removal to info@greenbranch.com

You can send USPS mail to the following postal address:

Greenbranch Publishing, LLC
PO Box 1164
Williamsport PA 17703-9929
(800) 933-3711

You may also call the following telephone number: 800-933-3711.

All Greenbranch emails contain clear opt-out instructions, or provide a one-click opt-out feature. Some emails for subscription products are sponsored by outside associations. Removal from the association membership is the responsibility of the association. Greenbranch Publishing will be happy to assist you with your association. Please email info@greenbranch.com for help.

Greenbranch Publishing respects its subscribers/visitors privacy and works diligently to protect it.