
SoundPractice, hosted by the American Association for Physician Leadership®, delivers practical information and fresh perspectives for physician leaders and those running healthcare systems. Physician advocate Michael Sacopulos, JD (healthcare attorney, author, speaker) brings you the best thought leaders, crisp humor, and pithy tips to help your healthcare organization thrive.
Episodes
Wednesday Mar 11, 2020
Building a Culture of Trust
Wednesday Mar 11, 2020
Wednesday Mar 11, 2020
When a lack of effective leadership eroded trust in a 100+ year old health system, the organization needed a respected leader who could restore faith and employee engagement. In this SoundPractice episode, Cheryl Toth and Mike Sacopolus talk with general surgeon Michael Canady, MD, MBA, CPE, who stepped into the role of CEO of Holzer Health System during a critical time. Dr. Canady describes the path he paved to move the organization from a culture of fear to a culture of trust, and how the simple change of allowing employees to step up and do the right thing for patients has reduced fear and rebuilt organizational culture.